Privacy policy
At Solveraa, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Your name
Email address
Phone number
Shipping address
Billing address
Payment details
Order details
Device and browser information
Website usage data
We collect this information to process your orders, improve your shopping experience, and communicate with you when needed.
2. How We Use Your Information
Solveraa may use your personal information to:
Process and fulfill your orders
Send order confirmations and updates
Arrange shipping and delivery
Respond to your inquiries
Process returns, refunds, and exchanges
Improve our website and services
Send marketing emails, only if you subscribe or agree to receive them
Prevent fraud and protect our website
We do not sell your personal information.
3. Payment Information
Payments are processed securely through trusted third-party payment providers.
Solveraa does not store your full card details or sensitive payment information.
Your payment information is handled according to the security standards of the payment provider used at checkout.
4. Sharing Your Information
We may share your information only when necessary with trusted third parties, including:
Shipping and courier companies
Payment providers
Website and e-commerce service providers
Customer support tools
Legal or regulatory authorities when required
These parties only receive the information needed to provide their service.
5. Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send you emails about new products, launches, offers, and brand updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
support@solveraa.co
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us understand how visitors use our website, remember preferences, and improve website performance.
You can control or disable cookies through your browser settings, but some website features may not work properly without them.
7. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Ask questions about how your data is used
To make a privacy-related request, please contact us at:
support@solveraa.co
9. Third-Party Links
Our website may contain links to third-party websites or services.
Solveraa is not responsible for the privacy practices, content, or policies of third-party websites.
We recommend reviewing their privacy policies before providing any personal information.
10. Policy Updates
Solveraa may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated version will apply from the date it is published.
11. Contact Us
For privacy-related inquiries, please contact us at:
Email: support@solveraa.co